Windows XP - Users Can Not Log On

By businesscore ·
Hi there,
I have a problem with Windows XP Pro machine.
The machine starts fine, and gets to the logon screen.
There, doesn't matter which user is chosen, the message next to the
username goes to "Loading User Profile" .. and then changes to
"Logging Off" without even closing the logon screen.

I tried also to create a new user from command prompt, (I can get
access to command prompt with PC Anywhere) but still the same
scenario goes again.

Do you have any idea what should I do next?

Is there a possibility to execute a System Recovery to restore point
from the command prompt of windows?


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All Answers

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Please try !!

by internetspider In reply to Windows XP - Users Can No ...

U didn't mention that u can log on from safe mode u can try preesing F8 at boot and then select Safe mode, it will take more time but if windows starts then login to Administrator and restore ur previous point. also u can repair windows by booting from the windows XP cd and then continue and select REPAIR.

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Another missing piece of info...

by businesscore In reply to Please try !!

The only access I have to the computer is remote, it is
located in another branch of ours and I don't have IT
related personel on board over there...
I was hoping to be able to find the solution remotely.

I think we should focus on what is happening and where is
it configured between the "Loading your personal settings"
and the show of the desktop. Cause somewhere in this
process lies the reason for the immediate Logging Off...

Any other ideas?

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Checked the Safe Mode

by businesscore In reply to Please try !!

It was not easy, but I managed to guide a secretary through
the boot in safe mode procedure, however, even in Safe
Mode same behaviour happens, as you select one of the
users it shows "Loading Personal Settings" and then "Logging
Off"... anything else?

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Same problem

by jbeckloff In reply to Windows XP - Users Can No ...

My computer is Windows XPSP2. User clicks on an account and logs on. Then the account immediatly logs off. I tried doing this in Safe Mode, but the same thing happens. How do I fix this?

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Wsaupdater.exe may be corrupt

by mgenelin In reply to Same problem

Hey All-

Try this knowledge base article kb8921893:

After you remove Wsaupdater.exe from BlazeFind by using Ad-Aware 6 Build 181 and reference file 01R314 02.06.2004 or 01R320 19.06.2004, you cannot log on to Microsoft Windows XP.

Note BlazeFind is a helper object for your Internet Explorer browser that redirects and changes your Internet Explorer settings.

Wsaupdater.exe is spyware that changes Userinit.exe, to Wsaupdater.exe in the registry. Ad-Aware by Lavasoft removes the Wsaupdater.exe file from the computer, but it cannot change the registry subkey back to Userinit.exe,. The registry subkey that is changed is
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Value: Userinit
Data: %Windir%\System32\Wsaupdater.exe

Note %windir% represents the location of the System32 folder. For example, if the location is C:\Windows\System32, the data would be C:\Windows\System32\Wsaupdater.exe.

The data should contain Userinit.exe, instead of Wsaupdater.exe. In the previous example, the data would be C:\Windows\System32\Userinit.exe,.

Note The comma following the file path information is required.

Use Recovery Console to copy Userinit.exe to Wsaupdater.exe
1. At the Recovery Console command prompt, type cd system32, and then press ENTER.
2. Type copy userinit.exe wsaupdater.exe, and then press ENTER.
3. Type exit, and then press ENTER.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 ( How to back up and restore the registry in Windows

Modify the registry
1. Click Start, click Run, type regedit, and then click OK.
2. In Registry Editor, expand
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
3. In the right pane, right-click userinit, and then click Modify.
4. Replace wsaupdater.exe with userinit.exe, (make sure to include the comma, as shown), and then click OK.
5. Restart your computer.

Back to the top
Delete the Wsaupdater.exe file
1. Log on to the computer by using an account that has administrator-level permissions.
2. Click Start, click Run, type%Windir%\system32, and then click OK.
3. Right-click wsaupdater.exe, click Delete, and then click OK.
For additional information about the Windows Recovery Console, click the following article number to view the article in the Microsoft Knowledge Base:
314058 ( Description of the Windows XP Recovery Console

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Repeated Logon Prompt in Windows XP

by pmihailo In reply to Windows XP - Users Can No ...

In my case I found that userinit.exe file in the C:\windows\system32 was missing at all, after antivirus program did its clean up by deletion of infected files.
Solution, which worked for me, was copying that file from the other PC, (it happened to be a similar model) and I checked that OS versions were the same - Windows XP Professional SP3 on both PCs.
To access the machine I used pcAnywhere program, which had host started automatically as a service. Chose remote management an file transfer.
After that I had successful login on any existing user.
Good luck,

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I can not log on window xp professional

by Yin Chao In reply to Windows XP - Users Can No ...

I have uninstalled some programs and disable some start up programs. After i restart my pc, the window xp pro boot properly but I can not log on window. Please help me with this problem.

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system restore from recovery console

by 247techie In reply to Windows XP - Users Can No ...

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