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Windows XP Welcome Screen Freeze

By oscarneu ·
I have windows Xp SP 2 and every time a boot the PC and loads perfectly and then right when the welcome screen comes,it just shows Windows XP Pro Screen With No Users and I Tried Using CTRL+ALT+Delete But It just STay's Frozen, I Rebooted to Safe mode and still same Prob I dont know what to do ANd I need to get in the COmp To get some Important Documents!! Please Help

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Possibly bad sectors

by Toivo Talikka In reply to Windows XP Welcome Scree ...

This can be caused by bad sectors on the boot partition, meaning the C: drive, which can stop Windows in its tracks.

You can remove the hard drive and attach it as a secondary drive to another Windows XP PC and check your disk for errors. Select the option to fix the errors.

Alternatively, you should be able to boot from the Windows XP installation CD into the Recovery Console by pressing R. The chkdsk command is available from the Recovery Console. You need to specify the drive and the option to fix errors:
chkdsk c: /r

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Does the keyboard power up?

by w2ktechman In reply to Windows XP Welcome Scree ...

It may be just that your keyboard and mouse are not working in Windows. Does the keyboard work in the BIOS?
Do any lights come on? Try hitting caps lock if not, then hit it again before the freeze to see if the keyboard is at least functioning in Win. If not, try another keyboard (also try one in a different port). If multi USB ports are available, choose a different one completely. If they are plugged in the front, try a rear port.
Or, try PS2 port. If it is a PS2, then try USB.

Other items might be a corrupt file, but this usually brings the system to a BSOD (not always though).
Boot to an XP cd and choose to repair the OS.

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Adding

by w2ktechman In reply to Does the keyboard power u ...

if it is a wireless keyboard/mouse, try replacing batteries. Also note: some rechargeable batteries do not work in wirelesskeyboard/mice.
Duracell 15-minute charge comes to mind...

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