This is a technical issue and I am curios if there is a solution. I have a HP Pavilion 2GHZ with DVD/CD-RW and a 60 Gig HD. The company has installed the OS in a different partition (for safety). I have read that there is other program tools available on the WinXP CD. There is my dilemma, I don?t have a CD, and none was included with my system. I am now worried that in the future if my HD dies, I?m up a creek without a paddle. Is it possible to make a backup of the installed OS? When I go to myD drive I only find files that are less than 1-5k so the files must be hidden. Any solutions outside of buying a CD?
I?ve tried the HP web sight and made phone calls to support. They were the least to say how. I am writing this from work so I don?t have the serial number for support services. I would think that because I registered the warranty on line and gave them my Email address and password that should have been sufficient. I did send a letter of complaint to the CEO. I don?t know whataction they will take to my question, as it?s early yet. Any solutions would be helpful. Thanks
