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WindowsSvr-2k3 doesn't see cd-rom drive

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by bigred123

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I'm a college student in a computer and network administration course. However, my teacher and I are stumped by this. I'm running Windows Svr-2003 on a Dell Optiplex GX270. My working hard drive/primary master is in a 5"-bay removable sled. I recently had to re-image it because of a project that went awry. After the re-imaging, Windows was unable to recognize my IDE CD-RW/DVD-ROM drive, which is the primary slave. The BIOS recognizes it fine, it's just Windows that can't see it, not even in device manager. Please help!

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by rpverhagen

This sounds quite a powerful machine, I'm certainly impressed.
Often with re-imaging the drivers could corrupt or windows will often try to install it's own because it finds the driver for the device to be untested or unsigned?
First off please check that all cables are plugged in and seated correctly. Once you've shecked that (seriously!) tell me more about device manager, any exclamation marks? red crosses? If there is an exclamation, try reinstalling the driver. If there is a red cross, right click device and click enable.

by bigred123

There is no listing in device manager for DVD/CD-ROM drives. There are no exclamations or red crosses that I can see.

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