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WindXP mouse quits after switching users

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On a new install of Windows XP home, on a new pc, the serial mouse will quit working if you use the function of user switching.
Example: the first user logs on. Does whatever, and another user says they need to use it. Ok so the first switches to second users profile. Everything works. As soon as the second user switches back or simply logs off, the mouse quits working.

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by dklippert

I've seen a number of reports about this problem, but no sure fire solution. Here is an article that may address the problem if your of a techie bent. Look near the bottom of the article for "FUSBadApplicationTypeX"
(Type the Q number into the search box at technet.microsoft.com)

Description of the Fast User Switching Compatibility Service

Q294855

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