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WinFax Pro 9.0 on Win2k Terminal Server

By aaube ·
I've been attempting to install WinFax Pro 9.0 on a Windows 2000 Terminal Server and have run into all sorts of problems (I have been putting the Terminal Server into install mode).

Symantec does claim this version works on Windows 2000, but has discontinued support.

Has anyone done this before? If so, how did you get it to work? Was there any special patch, fix, or trick that you used?

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WinFax Pro 9.0 on Win2k Terminal Server

by joe In reply to WinFax Pro 9.0 on Win2k T ...

I tried to install winfax 9.0 myself and was getting errors. The error i got was this Error: "WTNSETUP.EXE" and wonder if it's the same one you getting and i use this to fix...

Error: "WTNSETUP.EXE caused a stack fault in module MAPI32.OE (or MAPI32.DLL)" during installation

Situation:
During installation you see the error: "WTNSETUP.EXE caused a stack fault in module MAPI32.OE (or MAPI32.DLL)."

Solution:

During setup, Outlook Express renames the Mapi32.dll file to Mapi32.oe if Outlook Express is set as the default email application. Outlook Express registers its own MAPI subsystem, replacing the existing MAPI32 subsystem. The MAPI subsystem included with Outlook Express does not include Extended MAPI which is required by WinFax PRO/TalkWorks PRO.

To restore the full MAPI subsystem, clear the "Make Outlook Express my default Simple MAPI client" check box as follows:


1. Start Outlook Express.
2. Click Tools, and click Options.
3. Click the General tab.
4. Uncheck "Make Outlook Express my default Simple MAPI client."
5. Click OK, and click OK again.
6. Restart Windows.

NOTE: If you have another MAPI client installed and set as the Default MAPI client, you may need to re-install Outlook.

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WinFax Pro 9.0 on Win2k Terminal Server

by aaube In reply to WinFax Pro 9.0 on Win2k T ...

My problem is different. The software would install just fine, but the WinFax printer it creates would delete after rebooting. Oddly enough, the print driver and printer port would remain. The one feature we really want is that print-to-fax capability, so getting that working is crucial.

On a side note, we purchased version 10.0 for evaluation and have the same problem: the printer deleted after reboot, but the port and driver remain.

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WinFax Pro 9.0 on Win2k Terminal Server

by aaube In reply to WinFax Pro 9.0 on Win2k T ...

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