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winmail.dat and pdf

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by whyjillwhy

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I have a user in Outlook 2000 on Windows NT. When he sends pdf docs to a client, she only gets the winmail.dat file. I had him resend the email in plain text format, and they still got the same thing. The strange thing is, his secretary (with the same Outlook and OS) *is* able to send the attachments to the same recipient and the attachments are received intact. I am out of ideas. Any help?

4 replies

by joseph moore

Try this Technet article:

http://support.microsoft.com/?kbid=138053

Called "How to Prevent the Winmail.dat File from Being Sent to Internet Users"

hope this helps

by whyjillwhy

Thanks, but that didn't help. That article talks about how to prevent emails from being sent in RTF. As I stated above, the winmail.dat was being sent even when the email was sent in Plain Text. If only it were so simple. :) Thanks, anyway. I need to know how to get the attachments sent to our outside clients. Message format appears to be irrelevant to the problem, so something else must be going on. (I already read the Microsoft KB articles that reference winmail.dat, so I don't expect to find my answer in any of those.)

by rlokure

Hi there,
I had the same problem too. I did not even see the word "attachment" when I insert my attachment. The "TNEF" files is the culprit of creating this whole mess of "winmail.dat" This happen as a result of sending attachment using out look to send your messages as "Microsoft outlook rich text" in the mail format tab.
To do turn this feature off,
On your outlook window while you are in your inbox, go to "tool" then "option." in the option
window, click on the "mail format" tab. Under this tab, you will see, "send in this message format:" Please select "HTML" or "plain text" in the drop down list. Click "ok" when you made your selection.

I hope this help.

You can also visit this site to learn more.
http://support.microsoft.com/support/kb/articles/Q241/5/38.ASP

by whyjillwhy

That was the first thing I tried, as you can see by reading my original message, and it didn't work.

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