Software

Ask something
Discussion Locked

Winword.exe error

0 helpful
6 replies

by flores

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hi,

One of our user's when he print a document he's getting a winword.exe error message. I re-installed MSOFFICE and applied the patch and he's still getting a problem. The error message is

Winword.Exe
Exception: access violation (0xc0000005), Address: 0x308c33e7

Thanks.

6 replies

by ann777

What version of OS and Office is he using?

You might try deleting the normal.dot file and ~*.* files and see if he can print thereafter.

This discussion is closed to new replies.