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WinXP and HPLJ4000n

By BarryVG ·
We have an NT server based network with Win98 workstations. Three workstations were updated to WinXP and now unable to access network JetAdmin controlled LJ4000n printer. Found HP reference for installing this printer via local setup and TCP/IP port identity. Wizard works fine, however, system indicates 'printer driver was not installed' and then won't go any farther. Have new XP drivers, and they don't make a difference. Microsoft doesn't have anything in the knowledgebase for this OS/Ptrissue. Attempted to use both 5pcl and 6pcl drivers, no luck. Any suggestions greatly appreciated.

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WinXP and HPLJ4000n

by acattr In reply to WinXP and HPLJ4000n

Install the print drivers first, using the local lpt1 port. then open up the properties of the printer, ports tab, add port, standart tcp/ip, new port button, and follow the instructions to use the IP address. See if it works.

Also, it is best to have a 2000 print server that communicates with the jetdirect box. That way you keep the latest drivers on the server, and you can put security and restrictions on who can print and when.

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WinXP and HPLJ4000n

by acattr In reply to WinXP and HPLJ4000n

PS: Make sure you are logged on as administrator when installing local printers on an XP workstation.

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WinXP and HPLJ4000n

by BarryVG In reply to WinXP and HPLJ4000n

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WinXP and HPLJ4000n

by mightyyoungfai In reply to WinXP and HPLJ4000n

You can try to setup the printer as it local and test it. See if its works or not? If the printout is ok then, move back the printer to its original place. On the Xp machine, try to capture the share out printer.
This might help, but if not then good luck to you in searching for answer.

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WinXP and HPLJ4000n

by BarryVG In reply to WinXP and HPLJ4000n

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WinXP and HPLJ4000n

by Slim_Jim_tx In reply to WinXP and HPLJ4000n

Check out the permissions, plus check out to see if they are in the administrators group.

Also, check to see if there is any group policies set on this user.

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WinXP and HPLJ4000n

by BarryVG In reply to WinXP and HPLJ4000n

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WinXP and HPLJ4000n

by BarryVG In reply to WinXP and HPLJ4000n

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