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WinXP crash

By jdclyde ·
System hangs on boot.

Last week as I left for the holiday, I set my pc to do a scan disk, rebooted and left. When I came back five days later, it had hung at 30% on 5 of 5.

When I tried to reboot, it still wants to do the scan disk. I cancel this, it processes for a minute and then it reboots.

I have tried safe mode several times as well. When doing safe mode, it hangs at \windows\system32\drivers\gernuwa.sys

I rebooted and let it finish the scan disk (and two hours later) if finished the scan, starts to load and then reboots. It then wants to perform the scandisk AGAIN! If I interupt this, it hangs.

Tried to run the "repair" off the XP disk, but it isn't recognising the Admin password and won't let me go any further with it.

NTFS file system.

While I wouldn't lose much if I have to wipe, it is still more than I would like to have to recreate (if you know what I mean).

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by w2ktechman In reply to WinXP crash

Upgrade to SP2
One of the patches for SP1 had an issue, that whenever chkdsk ran at boot, it would always run at boot. SP2 corrects the problem. If you are on SP2, rerun SP2.

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by jdclyde In reply to

Poster rated this answer.

Running SP2.
How do you rerun SP2 if I can't boot into windows to run anything?

(more of a server/network guy than an XP workstation)

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by jdclyde In reply to WinXP crash

Booted to XP Pro cd, selected Install, and repair.

Got the following message:

The following Value in the .SIF file used by setup is corrupted or missing:

Value 0 on the line in sequence [sourcedisksfiles] with key "ntkrnlpa.exe"

Setup cannot continue. To quit setup press F3

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by Winterfrost In reply to WinXP crash

The .SIF error is due to a mismatch between the txtsetup.sif file on the hard drive and that on the disk, possibly because the original install was done with a disk that had a different Service Pack slipstreamed in. Are you booting straight from CD or using setup floppies?

If it isn't recognizing the Admin password you could always try resetting it using a tool like this: http://www.techbytes.ca/techbyte84.html

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by jdclyde In reply to

Poster rated this answer.

Didn't know about the non-standardization even with other WinXP installs. (sigh)
Reset admin password giving me half the puzzle.
Thanks!

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by w2ktechman In reply to WinXP crash

have you tried system restore, safe mode, etc.?

Another thought would be to put the cd in the drive and run the repair option.

Or replace the file \windows\system32\drivers\gernuwa.sys

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by jdclyde In reply to

Poster rated this answer.

Was not able to get into safe mode, or restore to replace the file.

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by adembo In reply to WinXP crash

Boot from the XP CD. Do not choose the repair on the initial screen, rather continue as if you are doing the install. When you get to the section of identifying previous versions, you should have the repair option there. This will reinstall the XP system files, without deleting any profile or program information.

This has saved me many a times.

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by jdclyde In reply to

Poster rated this answer.

Tried, but this didn't get in.

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by ctrservices In reply to WinXP crash

Do you have a Win 2k disk (not an upgrade version)? If so, use it to boot into Recovery Console, Administrator for user and no password, Enter. Should get you in to a command prompt.

If all OK so far, navigate (on another PC of course) to http://home.earthlink.net/~lreynol929/ruXP/SysTools/editreg.htm for a great article on how to "EDIT REGISTRY FROM A COMMAND PROMPT".

Next, check out the following link http://www.annoyances.org/exec/forum/winxp/1048533152 which talks about the gernuwa.sys file and how to change the registry entry keeping you from being able to complete the boot successfuly.

Hope this helps.

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