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WinXP HOME Blue Stop Screen

By Chilli_Willie ·
WinXP Home on Dell Inspiron 2650. At startup I get a stop screen.

stop: 0x00000024 (0x001902fa, 0xf7b4c80c, 0xf7b4c50c, 0xf75cbbba)

ntfs.sys - address f75cbbba base at f75bf000, date stamp 3d6de5c1

I have tried to boot to a winxp pro cd and i get the same screen. cannot boot to any safe mode.

any ideas or suggestions?

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by ctrservices In reply to WinXP HOME Blue Stop Scre ...

This sounds wierd, but give it a try, it's worked for me with Inspiron's. Disconnect AC power?remove battery?wait 10 minutes?reconnect AC and battery. Turn on. If no go, turn off, then depress and hold on/off button for 20 seconds.

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by Chilli_Willie In reply to

thanks but I tried it and no go for me. If there are any other ideas I am open. There has to be something deeper if I cant boot to a cd. It starts the process and then as soon as I tell it go install WinXP PRO it does the same thing.

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by animatech In reply to WinXP HOME Blue Stop Scre ...

Not sure but it looks like you may have a hardware problem.
Check that all is by the HCL - You can find it on microsoft web page.
The other way is trial and error start with your HDD and change it then memory and so on..
Hope it help

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by animatech In reply to WinXP HOME Blue Stop Scre ...

Not sure but it looks like you may have a hardware problem.
Check that all is by the HCL - You can find it on microsoft web page.
The other way is trial and error start with your HDD and change it then memory and so on..
Hope it help

Collapse -

by animatech In reply to WinXP HOME Blue Stop Scre ...

Not sure but it looks like you may have a hardware problem.
Check that all is by the HCL - You can find it on microsoft web page.
The other way is trial and error start with your HDD and change it then memory and so on..
Hope it help

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by NewITGuy In reply to WinXP HOME Blue Stop Scre ...

If you can boot to a command prompt, I would Start the Chkdsk tool, which detects and attempts to resolve file system structural corruption. At the command prompt type:
chkdsk drive: /f

If not, I would try to remove all the hardware except the memory, processor, power supply, hard drive. It could be a corrupted piece of hardware. Then try to load windows.

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by Chilli_Willie In reply to WinXP HOME Blue Stop Scre ...

what other hardware should I remove? its a pretty simple laptop setup. No bells and not to many whistles.

Thanks I will try it though

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by azul In reply to WinXP HOME Blue Stop Scre ...

If you have not reformatted your hdd previously you have a utility partition on your system. Shut down, boot, when you see the Dell screen hit F12, go to the boot partition. Run the diags on the whole system. I have run these diags on literally thousands of Dells and have only known it to be wrong once. It will tell you exactly what is wrong on the system.

If you don't have the utility partition still you can run it off your Dell Resource CD, probably blue with a whit label at top. If you don't still have that cd you can download it from www.support.dell.com

Good Luck

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by HAL 9000 Moderator In reply to WinXP HOME Blue Stop Scre ...

Try booting off the Ultimate Boot CD and run some diagnostics that will tell you where the problem is.

http://www.ultimatebootcd.com/

Col

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by josh In reply to WinXP HOME Blue Stop Scre ...

http://support.microsoft.com/default.aspx?scid=kb;en-us;228888
"Stop 0x00000024 or NTFS_FILE_SYSTEM
The problem points to a NTFS file-system driver or a FAT32 driver for 0x23
FAT32: Check all physical connections to hard disks, Rename the %SystemRoot%\System32\Drivers\Ntfs.sys file to Ntfs.old, ?chkdsk driveletter: /f ?from
Recovery Console, rename %SystemRoot%\System32\Drivers\Ntfs.old to Ntfs.sys, and then shut down and restart the computer.
NTFS (Win2K): Boot with Win98 BootDisk, insert the Windows 2000 installation CD-ROM change to the CD_ROM:\Support\Bootdisk folder, and then run Makeboot.exe or
Makebt32.exe to create the four Windows 2000 Setup disks, Using Notepad, modify the Txtsetup.sif file on the first Setup disk you created (In the [FileSystems.Load] section,
locate the line that begins with "ntfs.", Insert a semicolon ( at the beginning of the line, as shown in the following example: [FileSystems.Load]
fat = fastfat.sys
;ntfs = ntfs.sys
Save your changes.
Recovery Console, chkdsk driveletter: /p , exit"
http://www.tek-tips.com/faqs.cfm?fid=4192

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