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WinXP Home: Boots then freezes.

By EtherealRaven ·
This is actually for my girlfriend. I'm really stressed out about this. Her laptop (Sony Vaio) is screwed up now that I've fixed a problem she had. Whenever she would visit Google.com, she would be redirected to a CPanel website. I went to Cpanel.net and found their FAQ, which led me here:
http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=TROJ_QHOSTS.A
(Remove extra spaces,of course.)
Foolishly, I *loosely* followed the steps to manually remove the qhosts virus. (I think now that I could have just altered the HOSTS file in c:/windows and none of this would have happened. Anyway, instead of erasing the value of the registry entries, I just completely deleted the registry entries that it referred to. Some of them were not altered, now that I think about it. I tested the steps to fix it, by visiting Google.com, and it worked! I was elated. Then, I restarted her computer to make sure any changes were final. I figuered, hey, it's fine now...
Now it freezes whenever I try to boot her laptop up. A) At the Welcome screen when she types in her password, or B) shortly thereafter while Windows is loading the startup programs. I initially thought that it was just an overload of startup programs, so one time that it booted semi-halfway, I quickly ran msconfig and disabled aim.exe, ypager, and other various useless programs. But it still won't boot up into normal mode! I can boot into Safe Mode just fine, so, if someone can help me, I would greatly appreciate it. I know this is probably a tedious easy question to most, but I'm putting almost all of my TechPoints into this. I need to fix this badly.

Thank you in advance,
Ryan

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by EtherealRaven In reply to WinXP Home: Boots then fr ...

Point value changed by question poster.

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by EtherealRaven In reply to WinXP Home: Boots then fr ...

Point value changed by question poster.

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by Tech Support1 In reply to WinXP Home: Boots then fr ...

Hi Ryan,
Did you try to use win xp recovery console.

Recovery Console: In the progression of repair items for XP, Recovery Console is the next logical step if Last Known Good Configuration and Safe Mode have failed in allowing the system to boot. As Microsoft states, "This method is recommended only if you are an advanced user who can use basic commands to identify and locate problem drivers and files."

Access the Recovery Console: Start the computer with the Windows XP installation CD in the CD drive. When prompted during text-mode setup, press R to start the Recovery Console. See screen capture below.
Rather than go through the process of booting from the XP CD to get to the Recovery Console, it can be installed to the hard drive so it will appear as an option each time the system boots. If you frequently access Recovery Console it can be a great timesaver. Click Instructions and Screen Captures for directions.

http://www.theeldergeek.com/Images/Repairing%20Windows%20XP/pic21.gif

For more info check this web site which has this detailed info:....
http://www.theeldergeek.com/repairing_windows_xp.htm

Microsoft Instructions:
http://support.microsoft.com/?kbid=307654

This is a helpful site too: http://www.bootdisk.com/

Hope this helps

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by EtherealRaven In reply to

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by CG IT In reply to WinXP Home: Boots then fr ...

oh boy.... Well there may be a fix, that may not be a fix. Throw the Windows CP Home CD into the CDRom boot to it and try the repair option.

Note: Many many articles exist about changing values in the registry or deleting registry values BUT doing so you run the risk of making the operating system un operational. 99.9% of the Microsoft Articles that deal with editing the registry has a notice in red warning that editing it can be hazardous to the computers life.

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by CG IT In reply to

Since you completely deleted the registry entries instead of just changing the values, you need to put those entries back in. As the 3rd answer suggests, try XPs system restore and restore to a point prior to your changes. If you didn't have restore on, your left with either A: trying a repair or B: reinstalling Windows. The A: repair method may or may not work and may not be a fix. B: your assured to fix the problem but in all probability lose existing data.

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by EtherealRaven In reply to

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by dmiles In reply to WinXP Home: Boots then fr ...

The hanging may be due to hardware drivers that may need to be reinstalled,specifically the modem card and other hardware drivers that may need updating prior to this problem.

I would also suggest that you try restoring to restore point before the problem came up

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by adamhardy21 In reply to WinXP Home: Boots then fr ...

yeah i agree use the xp disk to fix your probs and all should be fine

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