Hi,
I was helping a friend of mine to repair their laptop. After running AdAware, Symantec AntiVirus, and SpyBot Search and Destroy I thought that I had completely removed all spyware. When I restarted from safemode back into normal windows I was prompted with a login screen when there was no password previously set. I went back into safe mode to try and access the Administrator account and there was a password set there as well.
I then tried ERD Commander and user locksmith to set a password for both the Administrator account as well as my friend’s account (admin account) and started back into safemode. When I entered in the new passwords I was not able to get in to either accounts.
I then tried to google for another way to reset the passwords and came across NTPASSWD and tried to unlock the accounts and reset the passwords. Still nothing.
I then did the stupid thing and took out the HD from my friend’s laptop and connected it to mine via external enclosure. I booted into safe mode and tried to run all my spyware/virus removal stuff and it found a few more. After putting the drive back into the laptop to start again in safemode, I was still prompted with the login. Determined to find a solution I turned my box back on to google some more and was faced with an account that did not accept my password.
I am at a total loss as to what to do now since my computer now has whatever my friend’s laptop has on it. I would prefer not to have to reinstall windows on either machine. Any suggestions?
Richard
