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WinXP Run-time error '5'

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by jksinrod

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I'm an experienced user, but this one has me totally baffled. I'm running Win XP pro. Athlon 1.3 ghz, 512 Ram, Radeon Vid, cable modem, and have an additional laptop networked. When trying to run Ebay's Mister Lister I get the error message, run-time error '5' invalid procedure call or argument. I removed it properly, and reinstalled. I edited the registry and reinstalled. I tried it in Safe Mode. I disabled the firewall. I ran SFC looking for corrupted .dll's. I ran Tweak, removed that, and reinstalled also. I know that it does run just fine on other machines with XP. Same error everytime. I, and the Ebay techies are stumped?

9 replies

by timthetoolman

Hi,

Well here is the cause of the error...

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q242347

(remove spaces from the above URL)

But that doesn't exactly explain it for you... I reckon that you've got some software somewhereon your machine that throws up an information box at just the wrong time - as a result of starting Mister Lister.

I have no idea what, though. Only you know how you've got your machine configured...

Cheers,
Tim.

by jksinrod

The above link is no good. I have nothing running in the background, and have also tried it in safe mode.

by timthetoolman

Hi,

Well, I can guarantee that you have some software or more likely an XP configuration on your machine that in all likelyhood throws up a modal dialog box (or tries to) when you fire up the application.

I know you dont believe me... from your last rejection message... but the runtime message is clear.

Did you say the link is no good because you couldn't make it work? Then you probably didn't remove the space before the Q number - or maybe your browser slipped a %20 in there instead?
As far as fixing it goes? The only thing I can suggest with the information you've given is to reformat and re-install XP from scratch.

Cheers,
Tim.

by jksinrod

Thanks Tim, I've seen this article from the knowledge base. Instead of starting from scratch, can you help me pinpoint which of the group policies could be the culprit here, so I can simply reverse them?

by timthetoolman

Hi,

You have group policies applied to your machine? So you log into a domain? That's kind of interesting to know, but I dont think its really going to help...

In fact I'd say that it wasn't a group policy that was the problem. If other machines can use Mister Lister ok, and assuming they have the same group policies applied, then the policies themselves wont be the problem.

As I said, I dont know what tweaks you've made to your machine or what software you've installed...

There areother things you can try... For instance run it in compatibility mode with each of the other OS's and see what happens.

Install VB development environment and enter debug mode when it crashes. I'm fairly sure you can do that. That will give you the answer, but not easily...

Open up your IE security settings so that you're less likely to get a warning message when you run it.

There's no easy solution to this one. There are just so many posibilities for its cause. You may find it easier and quicker to back up your data to the laptop and start again with XP.

Cheers,
Tim.

by jksinrod

Tim is there a configurable repair tool in XP Pro that can check for damaged or changed files and settings with a log, like Win 98 had? I tried SFC but it winks out before it starts. What about bringing it back to default settings? I really don'twant to format and reinstall just because one program won't work. Thanks again!!

by timthetoolman

Hi,

You could use the repair option off the XP installation CD or you could re-install over the top. Unfortunately XP (sensibly) tries to leave all your configurations intact so this may not help.

If you think about it, the only way to revert to default settings is to do a re-install. Otherwise which changed settings should you revert and which should you leave in place?

Cheers,
Tim.

by jksinrod

I reinstalled over the top, but as we surmised, nothing has changed. I wish there was someone that could pinpoint even a couple of dozen possible/probable culprits, that I could try rather than a clean reinstall again. Thanks again for your try.

by jksinrod

I have a new clue for my Runtime error 5 problem. In trying to install a new program, I'm getting this little "Severe" error dialog box... RegDBGetKeyValueEx failed can this be a clue? I was thinking that maybe there's a specific key that's missing?

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