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wireless adapter not finding network

By mark ·
I am working on a friend's laptop. Her wireless adapter will state "at least one or more connections are in range" however when you view available networks nothing shows up. I have updated drivers, uninstalled the adapter, restarted wireless zero config service, checked the button to make sure it is turned on, disabled firewall and antivirus, ran fixwinsocket registry fix. I was beginning to blame the hardware so I installed a wireless card which gave the same results.
She took the laptop to a pc shop and they removed the verizon internet security and some other things she is not sure of. Also comcast was attempting to setup her network and she doesn't know exactly what they may have done.

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by robo_dev In reply to wireless adapter not find ...

did the pc shop fix it?

XP?

What are you trying to connect to? (your router, access point?)

What WLAN hardware in laptop, what router or AP are you connecting to?

What security are you using? WEP, WPA, WPA2, etc???

To test the hardware, make a Linux distro on CD or USB and see if you can get it working that way.

The first guess would be that the Verizon package is the culprit.

If system restore is enabled, I would look for some old restore points, like back before the Verizon package was installed.

Got good Anti-Virus?

The comcast setup thing should not make any difference....do you mean a comcast tech tried to connect her pc to the network?

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