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Wireless Intellimouse Explorer

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7 replies

by airforceone42

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I recently broke down and paid more than $20 for a mouse. First time I've spent that much on a mouse. I installed the software as per the instructions and attached the connector receiver to the usb port as per instruction. When I rebooted, nothing could make the mouse icon move. I then thought that maybe I should unattach the previous mouse so I did this and rebooted. Still no response from the mouse icon no matter how I moved the Intellimouse. I got more than 8" away from the receiver, Igot within 8", I pushed the button on the bottom which supposedly switches channesl. I plugged it into another usb (I only have two). Nothing I did worked. The software apparently installed correct as it shows up when I do a device driver check in the contol panel. I went online and read the faq's at Microsoft.com, I've read and reread the instructions. I can't figure out what I'm doing wrong. Only thing I can figure out is maybe something's wrong with my usb port but I am not sure how totest a usb port (for functionality). Please, if anyone knows of a similar problem and a fix or just a suggestion, I'd really appreciate it. I'm trying to decide if I should take this mouse back but before I do, figured I'd ask first. I sincerely appreciate any help.

Joe

7 replies

by timthetoolman

Hi,

Yep, its possible something is wrong with your USB ports. A good initial check will be to boot without the mouse plugged in and then plug it in. USB is hotpluggable and will automatically detect something has been added if its working correctly.

If that doesn't work, then check your BIOS settings (hit the approprite key during the boot sequence. Often it'll tell you which one) and make sure your USB ports are enabled.

That'll give you a start, anyay...

Cheers,
Tim.

by airforceone42

I received three answers, two quite good, and I thank all three of you for your time to answer. Your advice, and soulrider's as well, about checking the BIOS during bootup was right on. I sincerely thank you for helping me. I never realized thereexisted those options there to do that with my USB. Joe

by dmiles

Sounds like you had a conflict with the other mouse still installed on the system,uninstall the other mouse and any software if available

Check the obvious first and make sure that you have the usb enabled,boot computer and when the startup screens appears,press the key to enter setup and click on Advanced and check the configuration panel that usb port is enabled,exit and save

Check that receiver is on and not obstructed by anyting,and make sure that you have the switch pushed on as instructed to the mouse

Uninstall and start over from the beginning,uninstall the sftware and unplug the mouse from the usb port and re-install,this should be done while the machine is off

Hope this Helps

by thechas

Just to add to what Tim and soulrider gave you.
What OS are you running?
W95 has limited USB support with some MBs.

Also, you may need to enable legacy support for USB in order for the mouse to work.

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