Wireless Internet: Continuously Losing Internet Access Not Signal - TechRepublic
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May 5, 2012 at 09:46 AM
roseuz

Wireless Internet: Continuously Losing Internet Access Not Signal

by roseuz . Updated 14 years, 1 month ago

I have been having this problem for about a month or more now and it’s really bugging me.

I am continuously (at least every 24 to 48 hours) losing my internet connection.

I am connected wirelessly. The router and modem are approximately 16 feet away from me. Signal strength is excellent. When I lose access, I usually do either of the following:

Repair the connection (this sometimes works, but often it fails at disabling the network card)

So, when that doesn’t work, I usually go to Device Manager and disable and enable the wireless card there. When that process is able to be completed, I am back online. There are however many instances in which it freezes at the disabling of the card and I am left with no choice other than to restart my computer.

Unplugging and re-plugging in the router and modem worked as a solution today and at other times, but I usually do the previous steps first. Regardless, even if this was to always result in me getting my internet connection back, I shouldn’t be losing internet access so many times.

Below are ipcocnfig, tracert, and ping results that I got when I was unable to connect to the internet.

I really hope someone can help me figure out what’s going on.

Oh, one other thing; Usually I can still connect wirelessly on my phone when my computer won’t connect.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Admin
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-19-B9-65-A5-5B

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-18-DE-14-F6-A6
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.2.15
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 68.87.74.162

tracert google.com

Tracing route to google.com [173.194.37.64]
over a maximum of 30 hops:

1 3 ms <1 ms <1 ms 192.168.2.1 2 11 ms 21 ms 7 ms 73.230.139.1 3 10 ms 11 ms 12 ms xe-9-1-0-0-sur02.northdade.fl.pompano.comcast.ne t [68.85.124.205] 4 19 ms 12 ms 23 ms te-0-1-0-1-ar03.northdade.fl.pompano.comcast.net [68.85.127.69] 5 19 ms 12 ms 23 ms he-0-8-0-0-cr01.miami.fl.ibone.comcast.net [68.8 6.93.85] 6 39 ms 39 ms 28 ms pos-1-15-0-0-cr01.atlanta.ga.ibone.comcast.net [ 68.86.86.197] 7 35 ms 31 ms 31 ms pos-0-2-0-0-pe01.56marietta.ga.ibone.comcast.net [68.86.86.166] 8 30 ms 27 ms 31 ms 75.149.231.86 9 28 ms 27 ms 29 ms 72.14.239.100 10 28 ms 29 ms 27 ms 64.233.175.94 11 32 ms 26 ms 31 ms atl14s08-in-f0.1e100.net [173.194.37.64] Trace complete. ping google.com Pinging google.com [173.194.37.64] with 32 bytes of data: Reply from 173.194.37.64: bytes=32 time=31ms TTL=54 Reply from 173.194.37.64: bytes=32 time=29ms TTL=54 Reply from 173.194.37.64: bytes=32 time=30ms TTL=54 Reply from 173.194.37.64: bytes=32 time=41ms TTL=54 Ping statistics for 173.194.37.64: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 29ms, Maximum = 41ms, Average = 32ms

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