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wireless network problem

By sjinks ·
i brought my laptop at my new office, my problem is I can't connect to thier wireless network, I can view and it show connect automatic, when i tried to connect not going anywhere...any help please.. I have to do Webinar this p.m. got to have this going..How to connect to our network? do I have to change any settings anywhere? I am new to wireless network , appreciate all you help.

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Perhaps they secured it with WEP or WPA

by Why Me Worry? In reply to wireless network problem

Even though you see the SSID because it is being openly broadcasted, you may need the preshared keys to access the WiFi network if it's locked down using WPA or WEP security. Talk to the admin of the network.

As a future questions like this in the questions forum. This forum here is for general discussion.

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