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wireless security connection problem

By RG11 ·
I have an HP laptop about 3-4 years old. Built in wireless that I have to look at tomorrow. When trying to connect to internet the security password comes up. She will enter the password and then get a message along the lines of"The wireless network should be 40 bits or 104 bitsdepending on your network configuration, this can be entered as 5 or 13 ASCi or 10-22 hexadecimal" What needs done to correct this. She has tried multiple peoples connection with the password they supplied and she still gets this message???

The laptop has XP Pro. Any other laptop can connect with the supplied security password. This particular laptop gets the message above. Why? Could it have something to do with possibly older wireless security on the laptop trying to connect to new security on the router?

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You have to go into the wireless router to set this up..

It is asking you to input a password which include letters and numbers (hexadecimal).

Ascii password should contain some thing like "22.08104,16.487712 L 24.261704,16.487712 L 24.261704,19.216228 L 22.08104,19.216228 L 22.08104,16.487712 z M 39.386704,3.1781418 L 39.386704"
So basically if you have had a password but forgot it you will need to change this in the router or get the Admin to give you a new one.

Please post back if you have any more problems or questions.
If this information is useful, please mark as helpful. Thanks.

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She is using the wrong Password here

by OH Smeg In reply to wireless security connect ...

What the system is looking for is the Routers Security PassPhrase, WPA, WPA2 Key. What ever is the Security on the Router is what this is asking for here not the User Password.

Col

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