I have an HP laptop about 3-4 years old. Built in wireless that I have to look at tomorrow. When trying to connect to internet the security password comes up. She will enter the password and then get a message along the lines of”The wireless network should be 40 bits or 104 bitsdepending on your network configuration, this can be entered as 5 or 13 ASCi or 10-22 hexadecimal” What needs done to correct this. She has tried multiple peoples connection with the password they supplied and she still gets this message???
The laptop has XP Pro. Any other laptop can connect with the supplied security password. This particular laptop gets the message above. Why? Could it have something to do with possibly older wireless security on the laptop trying to connect to new security on the router?
