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Won't Recognize CD-ROM

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by rfranklin3

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The CD-ROM in my old Windows XP Pro computer quit. I have tried two other ones that I know work. I've tried uninstalling, installing, & updating drivers. Device manager shows the yellow exclamation point next to the drive name. I moved the ribbon cable to the other IDE connection on the mother board (from secondary to primary). One of the first screens after booting up shows the device name, but Windows doesn't see it or doesn't know what to do with it.

I even moved the ribbon cable to a IDE controller card with no luck.

I need to reinstall Windows, but I'm thinking it would be rather tough without a CD-ROM to boot from.

Any ideas?

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by thechas

I believe your problems will go away when you install Windows again.

The driver for your optical drives is part of the motherboard / chip-set driver.

Instead of moving around your optical drive, go to device manager and delete your IDE controller. Upon reboot, Windows should find the new hardware and properly install the drivers.

Chas

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