General discussion
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Topic
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Won’t recognize memory
LockedThis is regarding a Windows 95 Pentium II, Dell Dimension XPS 233 that is no longer under warranty. It has 2- 32MB chips or a total of 64MB of RAM. A new 64MB chip was purchased for the remaining slot to increase memory to 128MB. It was first purchased from two different office supply stores, where they identified a compatible chip. Most recently, memory was purchased from Dell. The same problem keeps occurring.
When Windows tries to boot up it doesn’t count the additional memory and it generates a Windows Protection Error. If the memory chip is swapped with the originals, then it is still not counted and the same message is received. If just the 64MB chip is put in, then the computer won’t even start.
When the originals are placed back where they started and the new memory is removed, then everything is OK again and no error is generated.
Is the Windows Protection Error causing the problem? If so what must be done?
Tried the Dell Diagnostics program and it must have recognized the chip because it tested 128MB of RAM.
Called Dell and they are sending another chip.
I am not real hopeful about that fixing the problem. I’m hoping someone out there knows what the problem might be. Please help, any ideas would be appreciated.