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  • May 31, 2000 at 3:03 am #2080730

    Word 2000

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    by drew pitzer · about 25 years ago

    On one of my Dell Precisions when the user opens up a word document (or any other office document) the document starts to flicker. Then if he goes to print preview it crashes word. If I log on (as an administrator) I can open up the same document and I don’t have any problems. The system is running NT 4.0 with service pack 6a. The machine has 128 Mb of RAM. Dell support had me change the virtual memory. Any suggestions would be helpful. Dell believes the problem resides in the profiles however I can’t find any problems there.

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    • May 31, 2000 at 3:28 am #3892031

      Word 2000

      by lee v. · about 25 years ago

      In reply to Word 2000

      If you’re using NTFS on the local hard drive, check the file permissions, particularly on the NT (\winnt etc.) and Office 2000 directories. Also check the “\Program Files\Common Files\Microsoft Shared\”, “\Program Files\Common Files\System” and the”\Temp” folders. These all require a minimum of Read access for users and the NT folders and their subs require varying permissions defined in the NT Resource Kit. The temp folder should have a minimum of RWXD (Change) perms for all users.

      GoodLuck. This can be a hard one to trace.

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