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Word 2000

By Drew Pitzer ·
On one of my Dell Precisions when the user opens up a word document (or any other office document) the document starts to flicker. Then if he goes to print preview it crashes word. If I log on (as an administrator) I can open up the same document and I don't have any problems. The system is running NT 4.0 with service pack 6a. The machine has 128 Mb of RAM. Dell support had me change the virtual memory. Any suggestions would be helpful. Dell believes the problem resides in the profiles however I can't find any problems there.

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Word 2000

by Lee V. In reply to Word 2000

If you're using NTFS on the local hard drive, check the file permissions, particularly on the NT (\winnt etc.) and Office 2000 directories. Also check the "\Program Files\Common Files\Microsoft Shared\", "\Program Files\Common Files\System" and the"\Temp" folders. These all require a minimum of Read access for users and the NT folders and their subs require varying permissions defined in the NT Resource Kit. The temp folder should have a minimum of RWXD (Change) perms for all users.

GoodLuck. This can be a hard one to trace.

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Word 2000

by Drew Pitzer In reply to Word 2000

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