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Word 2000 conversion

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3 replies

by seadogs

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I am trying to open a file that appears to be a word 2000 .doc. However when I double click on it word opens up with a window that is labeled file conversion - filename.doc.
Within this window it says "choose the encoding for loading this file" and there are 2 radio buttons - 1)plain text 2)other encoding. Under the other coding are about 10 choices such as baltic, chinese, etc. The chinese looks like it might actually be readable if one put the document into chinese, but the rest looks more like gibberish. Does anyone have any suggestions or recommendations? Thanks!

3 replies

by dklippert

No solution, but MS gives this answer. Type the following in the address box of Internet Explorer:

MSKB Q211813

It appears that this is a recognized phenomenon relating to a mismatch of encoding schemes between the sender, the iSP and your e-mail reader. Try having it sent again, "zipping" a file can help in these situations.

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