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Word 2000-"Requesting Virus Scan"

By floridafishing ·
Every time I open Word or a doc. in Word it shows in the bottom left of the tool bar "requesting virus scan" and it takes a long time to open the work screen or document. I tried changing the security setting and it still happens. I can't find how to disable it or why it is even doing it.
Any help would be appreciated

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Word 2000-"Requesting Virus Scan"

by DKlippert In reply to Word 2000-"Requesting Vir ...

This is a note from Norton.Use at your own risk...

Q259748 (http://support.microsoft.com/support/kb/articles/Q259/7/48.ASP)
Says:
Norton Antivirus 2000 includes a plug-in component for Microsoft Office 2000 that
requests a virus scan whenevera Microsoft Office 2000 program opens a file
WORKAROUND
==========
To avoid this behavior, unregister the Norton AntiVirus OfficeAV.dll plug-in
component. To do this, follow these steps:

1. On the Start menu, click Run.

2. In the Open box, type the appropriate command for your system, and then click
OK.

For Windows 95/98 with Only Norton Antivirus Installed:

regsvr32 /u "c:\program files\norton antivirus\officeav.dll"

For Windows 95/98 with Norton SystemWorks Installed:

regsvr32 /u "c:\norton systemworks\norton antivirus\officeav.dll"

For Windows NT or Windows 2000:

regsvr32 /u "c:\program files\navnt\officeav.dll"

If the command is successful, you see the message: "DllUnregisterServer in
C<path>\OfficeAV.dll succeeded."

NOTE: If the command is unsuccessful, search the hard disk for the file. The
file might be located in a different folder.

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Word 2000-"Requesting Virus Scan"

by DKlippert In reply to Word 2000-"Requesting Vir ...

"requesting virus scan" is the message from Norton.
The fix, of course, is from the Microsoft Knowledge Base

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Word 2000-"Requesting Virus Scan"

by floridafishing In reply to Word 2000-"Requesting Vir ...

You're answer corrected the problem. Thanks for the help

Joe

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Word 2000-"Requesting Virus Scan"

by floridafishing In reply to Word 2000-"Requesting Vir ...

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