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Word 2000 Shuts down after Opening

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by scf2000

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We have recently installed Office 2000 on an IBM clone machine. There is plenty of RAM (128MB) and HD space. Whenever we attempt to open Outlook, Word or Excel, the system will shut it down quickly after opening. However, Access opens ok. We have downloaded all the updates from the Microsoft site to no avail. We will be most grateful for any help on this.

5 replies

by kgosnell

Sounds like something has rewritten a Dll, first run a Antivirus Deep Scan , just to be sure as this is strange behavior, then if ok run Sys file checker , if ok , you will have to reinstall over the other copy , you should not lose anything other than custom settings , but do a back up just in case. I would get the ZoneAlarm FireWall to prevent a intruder from coming in under a false identity as it ZA ,encodes your onboard programs to prevent masked intruders incoming or outgoing with data.
Luck and speedy recovery.

by ann777

delete all *.tmp files. delete all ~*.* files. Delete normal.dot file and see if it behaves normally after this.

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