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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Word 2002/2003 and Styles
I've tried opening the template organizer and copying the styles from the clean document to his normal.dot template. I've tried copying his old normal.dot template from his old PC to his new. I've tried copying my normal.dot template to his PC. Nothing seems to be helping. Any other ideas?