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Word 2002 takes long time to open files

By HBB ·
Desktop OS = Windows XP
Application = Office XP Pro
Network Server = Windows server 2000
Problem
Recently on some workstations some files are taking a long time to open (up to 5mins)
On a dual boot machine the same file will open in Word 97 on a Windows 95 OS
With XP Pro word will appear to hang and if task manager is activated it will show as "word not responding"
Closing task manager without doing an "end task" and leaving the pc for up to 5 mins the file will in most cases open.
Saving the opened file under a different name does not solve the problem as the same issues arise when trying to open the renamed document.
A fresh install of Office XP plus service packs has not resolved the problem.
Using Office 2000 does not solve the problem.
Using office 97 will allow access to the files and when a new file is created by "cut and paste method and saved there seems to be no more issues.
Most files that are causing the problems, but not all, are based on the same template however when creating a new file by cut and paste to a fresh template seems to work OK which would indicate that the template is fine.

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Word 2002 takes long time to open files

by DKlippert In reply to Word 2002 takes long time ...

Make sure that Outlook Journaling is turned off. Delete and temp files (They start with a tilde (~)). Rename/Delete Normal.dot.

Also look at:

Screen Response Is Slow When You Type Network Drive Letters and File Names in Save As Dialog Box in Word 319470


http://tinyurl.com/5dng


List of Fixed Problems in Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)245021

http://tinyurl.com/5dnl

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Word 2002 takes long time to open files

by HBB In reply to Word 2002 takes long time ...

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Word 2002 takes long time to open files

by richnosal In reply to Word 2002 takes long time ...

Make sure all Office patches and updates are installed.

office.microsoft.com just click on the product update page.

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Word 2002 takes long time to open files

by HBB In reply to Word 2002 takes long time ...

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Word 2002 takes long time to open files

by HBB In reply to Word 2002 takes long time ...

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