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Word 2003

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by stangg

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I am having a very strange issue where one of my users using office 2003 sp3 on windows xp proffesional SP2 has suddenly lost the ability to display any objects or hyperlinks normally, unless she puts the document into reading layout.

For instance a purchase order template which has an embedded excel worksheet just shows the worksheet as {embedded excel} or something along those lines.

I have tried re installing office completely and the problem still persists.

Was hoping someone had seen this before or something similar as I am unable to find anything helpful in the knowledge database.

Thanks in advance :)

3 replies

by craig.parkinson

try renaming the following and then restarting word
this will require you to set up many of the things within outlook and word (signatures views etc)

hkcu\software\microsoft\office\11.0

try it fixes many setting problems

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