Trying to Print a docx document has Titles borders and some underlining. The document was created in Word 2007. Print Preview displays the complete document with all text. When printed Borders, Titles and underlines are the only things that print. If converted to Word 2003 the document prints fine. Other documents also print fine from Word 2007.
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kind of formatting the 2007 doc that the printer does not understand and when you save it as 2003 it no longer has the same format or is possibly using a different font. You could try updating the printer firmware and seeing if that fixes it. If you are using a different font than usual you could try changing that but I have found success in these situations just by updating the firmware of the printer or even telling the printer to download soft fonts when it is printing.
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Word 2007 not printing text