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Word 97 delayed closing document on Win9

By COsloot ·
One of my clients is having a word97 problem.
You can have a one page document open and if you close the document it takes about 30 seconds to close. Only the task bar on the bottom is active during this time. It is a Dell Pent 133 windows 95, 32 meg of ram. System resources 73% no unusal background programs running. The strange part is that if you want to exit the whole program exit closes down everything in 1 second.

Also I loaded up the system opening their accouting package, exceland others to load up the system and that didn't change the close time.

Thats all I know

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Word 97 delayed closing document on Win9

by NetWill In reply to Word 97 delayed closing d ...

where is this document located? is it on a server?

I would suggest opening up the file on another PC to rule out if it is a software or hardware problem.

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Word 97 delayed closing document on Win9

by COsloot In reply to Word 97 delayed closing d ...
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Word 97 delayed closing document on Win9

by Its a secret In reply to Word 97 delayed closing d ...

IT SOUNDS AS IF YOU ARE RUNNING A BASE LEVEL WORD 97 (OFFICE97)

GOTO : WWW.OFFICEUPDATE.MICROSOFT.COM

THEY HAVE TWO SEPERATE SERVICE RELEASES FOR THE 97 PRODUCT LINE. THEY ALSO HAVE A UTILITY TO TELL YOU WHICH VERSION YOU HAVE.

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Word 97 delayed closing document on Win9

by COsloot In reply to Word 97 delayed closing d ...

That is the direction I am headed now. I am going tomorrow to set up internet access and download the the two updates I know about.
Thanks

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