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Word as Outlooks default email editor

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by abailey101

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About one time a month I am getting the following error when i try to open an email:

This form requires word as your e-mail editor, but Word is either busy or cannot be found. The form will be opened in the Outlook editor instead.

After I gethis error I have to reboot and after rebooting I have to re enable word to be the default email editor.

NT 4.0, Office 2000

Any Suggestions?

3 replies

by sixfourtykilo

First of all, why would you want to use Word as your default EMAIL editor and not Outlook? I've found more problems with Word than with anything else. Additionally, Word displays HTML content incorrectly. If you don't have to have it, use Outlookinstead.

If you HAVE to have it, try deleting all instances of the NORMAL.DOT file. You may find one NORMAL.DOT and one ~ORMAL.DOT which is hidden. Perform a search on all files and folders and then delete them.

If that doesn't help, try reinstalling Office. You don't necessarily have to remove, just reinstall it. Many Office problems are solved this way and are defined as a solution in TechNet.

Good Luck!
640k

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