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Word crashes with Blue screen of death

By Net Designer ·
Windows XP SP2
MS Office XP

User opens Word template, edits it and attempts to Save As. Immediately, blue screen pops up with "INVALID_PROCESS_DETACH_CRASHES" error, XP dumps memory and reboots.
Same templates don't cause similar problem on other PCs.

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by purple713 In reply to Word crashes with Blue sc ...

Try replacing the template on the users machine with a template that works. Hope this helps.

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by Net Designer In reply to

As I wrote: "Same templates don't cause similar problem on other PCs."

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by 5jgibbs In reply to Word crashes with Blue sc ...

Try a windows hot fix, or the office hot fixes, thoes usually correct stupid little bugs like that.

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by Net Designer In reply to

Poster rated this answer.

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by advancedgeek In reply to Word crashes with Blue sc ...

Go to add/remove programs...click on the office XP installation...click change...run the repair.

This should fix you.

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by Net Designer In reply to Word crashes with Blue sc ...

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