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Word document will not open in Outlook

By khamilton ·
We are running Office 97 with Windows 95.
Word is running correctly, coming up correctly except in Outlook. Word documents will not open in Outlook. No error is given, it just simply won't open.What can be the problem.

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Word document will not open in Outlook

by MAL4462 In reply to Word document will not op ...

Check Outlook to make sure that you are using Word as the email editor. Hopefully this solves the problem.

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Word document will not open in Outlook

by khamilton In reply to Word document will not op ...

This did not work.

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Word document will not open in Outlook

by nk In reply to Word document will not op ...

If you cannot simply double click the Word Attachment and open up Word to display the document, then try checking the permissions on the temp folder of your PC or network. It may be that it cannot write to it.

Have you tried saving the attachment and then opening it?

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Word document will not open in Outlook

by khamilton In reply to Word document will not op ...

Temp folder is fine. Saving the attachment and then opening does work but my user doesn't want the hastle. She wants to be able to open the document in Outlook.

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Word document will not open in Outlook

by leaslynn In reply to Word document will not op ...

I don't know the specific answer, but everything I read strongly suggests that you NOT use Word as your e-mail editor.

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Word document will not open in Outlook

by khamilton In reply to Word document will not op ...

The question was auto-closed by TechRepublic

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Word document will not open in Outlook

by purple713 In reply to Word document will not op ...

Check to make sure that Outlook is using either Word or HTML as the default editor.
Also, when you click on the attachment, make sure that Word did not minimize on the Task Bar. If it did, right click on it and select maximize.

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Word document will not open in Outlook

by khamilton In reply to Word document will not op ...

The question was auto-closed by TechRepublic

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Word document will not open in Outlook

by khamilton In reply to Word document will not op ...

This question was auto closed due to inactivity

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