General discussion
January 14, 2002 at 06:06 PM
mike.brooks

Word email addressbook problem

by mike.brooks . Updated 24 years, 7 months ago

System: –
Windows 2000
Exchange 5.5 (Server)
Office 2000 Pro

A colleague would like to send email from word, upon clicking the email icon on the toolbar the appropriate screen appears with: –

To…
Cc…

etc.

However, when selecting the To… option only the personal Contact list is shown – not the Global Address Book, or another addressbook that I have set up.

When pressing the Send a Copy button, the Internet Connection Wizard also starts instead of just sending the email.
However, if I sign on as this user (roaming profiles) from my own machine I do not receive these problems, and the email is sent correctly.

I have checked that mapi32.dll is on the system folder of the machine in question.

Has anyobne got any ideas what may be causing this problem?

This discussion is locked

All Comments