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Word files from TR kill MSWORD!

By Jim Wyse ·
Whenever I try to open Word Documents downloaded from TR, MSWORD dies!
This is true whether I extract the files from the zip archive first or not.
I'm running WinXP, with ALL patches and updates, and Word 2002 with SP3.
Anyone know what's up?

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by HAL 9000 Moderator In reply to Word files from TR kill M ...

Provided that the download has not been corrupted you should not have a problem although I've never personally tried any DOC files on Word 2002 I regularly use Word XP, 2003 and 97/8 to read TR Word files.

Although I must admit that the PDF downloads generally speaking have better content.

Col

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by Jim Wyse In reply to

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by HAL 9000 Moderator In reply to Word files from TR kill M ...

Well before you reject an answer that doesn't work for you a little more information would be nice.

Like what OS are you using and how are you trying to open the word file. I'm sure that if you where to provide this information the people that run TR would be more than happy to help you out.

Col ]:)

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by HAL 9000 Moderator In reply to

You can always add more to your question by clicking on the ad comment button on the lower left hand side.

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by HAL 9000 Moderator In reply to

If you would like to provide more information I'll pass your question on to the right person at TR to answer for you. Or at the very least draw their attention to your problem so that they can work on their site and solve your problem.

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by Jim Wyse In reply to

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by Jim Wyse In reply to Word files from TR kill M ...

Col: I did state that I'm running WinXP, etc.
I've tried all ways of opening the files.
This happens on many files downloaded from the TR site. The .pdf files in the same downloads open without problem.

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by dwightp In reply to Word files from TR kill M ...

Same situation here! Every time I download a Word file from TR and try opening it, it locks up and I have to kill Word XP. Running MS Office XP with all patches applied and WIndows XP Home edition with all patches applied. ANother individual in our office is having the same problem with Word 2002.

Thanks

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by jasonhiner Moderator In reply to Word files from TR kill M ...

Jim -- I've run into a three other TechRepublic members that are having this same problem. In each case, they were using Word 2002 SP3, just like you. Unfortunately, we have not been able to replicate the problem ourselves and we have not yet found a fix. However, I can create an alternate version of the Word file that you can try (it should overrride the problem). Click "Send private message" in my signature and send me the titles of the downloads that have failed to work for you and I'll send you the alternate versions.

Regards, Jason

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by Jim Wyse In reply to

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