Word Perfect resets printer settings

By EZuellig ·
Word Perfect keeps changing our tray assignments, and I cannot figure out what the heck is going on. We have to use it due to the voluminous legal doc merges we use, so switching to MS Word or something else isn't an option. But it doesn't happen to everyone, even though all of our units have been set up the same way (approximately 90 PCs), and even though some are XP, some Win 7; it happens on both. I waste a lot of time resetting these printers and have no idea how to stop it from happening (and then a Word Perfect update comes along and screws it all up again). Has anyone run into this and come up with a solution?

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