I have had a problem with MS Word substituting the “Wingdings” font for what is supposed to be readable text. This often happens when the original text is in a vector graphic like a .wmf file or in a .pdf file (these are both cases where the text in the image is interpreted by the software as text rather than as part of a raster image.) The problem occurs off-and-on. It happened when I exported a picture that incuded text to a .wmf file. It all looked fine on my machine and my printouts but it became unreadable on another computer. I also had the problem on my computer when I upgraded my acrobat reader to the latest version. It looked fine on my screen but printed in wingdings on several printers. I have had the same problem with .PDF files. A programemr somewhere must have decided that Wingdings was the default substitution of choice under some circumstances. Why??