Discussion Locked

Word won't open,error message

0 helpful

5 replies

by gkiwanuka Oct 11, 2002 last reply Jan 10, 2003

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I get an error message "Winword has caused an error in MS09.DLL,Winword will now close".
I have tried to rename the files winword.exe and MS09.DLL and repair the MS offfice suite but this does not solve my problem. I tried disabling the templates in word but to no avail.

5 replies

by dklippert Oct 12, 2002

Here are a couple of articles.
When troubleshooting Word, it's also a good idea to rename Normal.dot

Invalid Page Fault in Module Mso9.dll Q241817

http://tinyurl.com/1xv7

List of Fixed Problems in Microsoft Office 2000 Service Release 1/1a(SR-1/SR-1a)Q245021

http://tinyurl.com/1xv8

by gkiwanuka Jan 10, 2003

The question was auto-closed by TechRepublic

by bobho Oct 13, 2002

Try looking for any addins and renaming them. They have an extension of "acl". Rename them to "old" or "bak" or something and then try restarting. If Word starts then the addin is corrupt.

Enjoy,

DrBob:>)

by gkiwanuka Jan 10, 2003

The question was auto-closed by TechRepublic

by gkiwanuka Jan 10, 2003

This question was auto closed due to inactivity

This discussion is closed to new replies.

5 replies

Trending Windows Forum posts

How are you using AI agents in your daily workflow

What is the most annoying Windows problem you have faced and what finally fixed it

Windows 11 Application Crashing and System Performance Issues

Do You Save Useful Windows Tutorial Videos for Later

Is WSL still relevant in 2026?