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Word won't open,error message

By gkiwanuka ·
I get an error message "Winword has caused an error in MS09.DLL,Winword will now close".
I have tried to rename the files winword.exe and MS09.DLL and repair the MS offfice suite but this does not solve my problem. I tried disabling the templates in word but to no avail.

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Word won't open,error message

by DKlippert In reply to Word won't open,error mes ...

Here are a couple of articles.
When troubleshooting Word, it's also a good idea to rename Normal.dot

Invalid Page Fault in Module Mso9.dll Q241817

http://tinyurl.com/1xv7

List of Fixed Problems in Microsoft Office 2000 Service Release 1/1a(SR-1/SR-1a)Q245021

http://tinyurl.com/1xv8

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Word won't open,error message

by gkiwanuka In reply to Word won't open,error mes ...

The question was auto-closed by TechRepublic

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Word won't open,error message

by BobHo In reply to Word won't open,error mes ...

Try looking for any addins and renaming them. They have an extension of "acl". Rename them to "old" or "bak" or something and then try restarting. If Word starts then the addin is corrupt.

Enjoy,

DrBob:&gt

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Word won't open,error message

by gkiwanuka In reply to Word won't open,error mes ...

The question was auto-closed by TechRepublic

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Word won't open,error message

by gkiwanuka In reply to Word won't open,error mes ...

This question was auto closed due to inactivity

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