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Wordperfect 9 spellchecker error

By jasonbis ·
We have over 300 users with the same computers. Dell GX110 desktops with all the same hardware and apps. A certain amount of users have this particular problem. Within a wordperfect 9 document, when they run the spellchecker it goes throught the whole document fine except at the end. When it says it is complete if you hit ok you get this message. "wpwin9.exe. The instuction at 0x3afe80c referenced memory at 0x00000018. The memory could not be read." It is not the memory. We have already went that route. On the users that were getting this error we reformatted their drives and reinstalled all the apps including wordperfect. They still get the same error. If you cancel the spell checker you don't get the error. Only when you hit ok. I can't find anything on Corel's site about this. All computers are on a network running windows 2000. Has anyone come across this? I should also mention it is not one document specifically but rather any document they open.

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Wordperfect 9 spellchecker error

by Ann777 In reply to Wordperfect 9 spellchecke ...

http://kb.corel.com/kbdocs/WP90WIN/WP90WIN/WP90WIN_205875.htm

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Wordperfect 9 spellchecker error

by Ann777 In reply to Wordperfect 9 spellchecke ...

See if the above helps.... delete the space that was embedded before the "5" in the above link before pasting it into your browser.

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Wordperfect 9 spellchecker error

by Ann777 In reply to Wordperfect 9 spellchecke ...

If the above fails to help, then I recommend you go to :

http://www.corel.com/support/downloads/index.htm

and (assuming WP 2000 is the same as WP 9) download each of the service packs and install and test to see if the problem resolves.

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Wordperfect 9 spellchecker error

by Ann777 In reply to Wordperfect 9 spellchecke ...

Also another suggestion:

Can this user do the same steps on another computer without seeing the same error?

If yes, then I'd suspect some hardware issue on the computer where the problem occurs with these files.

If no, then it has to be the software.

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Wordperfect 9 spellchecker error

by Ann777 In reply to Wordperfect 9 spellchecke ...

Sorry, one more comment -- WORD PEREFECT 2000 SERVICE PACK 3 -- does update WP9.

Service Pack 3 includes the previous fixes from Service Pack 1 and 2.

Also, this patch does not include any updates for online Help. Please click here for a separate patch that includes updates for online Help.

Service Pack 3 updates the following editions of WordPerfect Office 2000:

Standard
Voice-Powered
Law Office 2000
Small Business
Professional (Professional Edition is known as Enterprise Edition outside North America)
Paradox 9 Stand Alone
Paradox 9 Developer's Edition
Each WordPerfect Office 2000 application has a version number. To determine the version number of your WordPerfect Office 2000 installation, click Help, About in any application, or you can check the volinfo.txt file at the root of your WordPerfect Office 2000 CD#1. The following table indicates how Service Packs update version numbers in WordPerfect Office 2000 applications.

Applications and
Components Version Number
Initial Release Service Pack 1 Service Pack 2 Service Pack 3
WordPerfect 9 9.0.0.528 9.0.0.588 9.0.0.664 9.0.0.738
Quattro Pro 9 9.0.0.528 9.0.0.588 9.0.0.664 9.0.0.738
Corel Presentations 9 9.0.0.528 9.0.0.588 9.0.0.6649.0.0.737
CorelCENTRAL 9 9.0.0.528 9.0.0.588 9.0.0.664 9.0.0.738
Paradox 9 9.0.0.367 9.0.0.441 9.0.0.512 9.0.0.738
PerfectFit 9 9.0.0.528 9.0.0.588 9.0.0.664 9.0.0.738

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Wordperfect 9 spellchecker error

by jasonbis In reply to Wordperfect 9 spellchecke ...
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Wordperfect 9 spellchecker error

by jasonbis In reply to Wordperfect 9 spellchecke ...

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