Windows Forum

Ask something
Discussion Locked

Workstation Service Failure

0 helpful
3 replies

by jgutfreu 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

We have a Windows NT 4.0 workstation with SP6a installed. We are running on a Novell Network V4.11 and using the NWclient V4.11b. The workstation has the IP and IPX protocols installed. We need to use the windows network for some connectivity for applications and the workstation service is failing. Sometimes a shutdown/restart gets it running again, but not always. The event log error starts with Event ID:3113 - Initialization failed because the requested service redirector could not be startedand then is followed with Event ID: 7024 - The Workstation service terminated with service-specific error 2250, and Event ID: 7001 - The Computer Browser service depends on the Workstation service which failed to start because of the following error:
The service has returned a service-specific error code, and finally Event ID: 7001 - The Messenger service depends on the Workstation service which failed to start because of the following error:
The service has returned a service-specific error code.

3 replies

by leonardd

Forgive me if I am stating the obviuos, as I do not know your level.
Couple of questions;
Has this PC worked before? Have you recently applied any patches and or changed a driver? Workstation Service usaully fails because of driver and/or resource conflicts on the NIC. It can also fail if the networking clients are fighting with each other. Assuming all hardware issues and NIC drivers are resolved, I would start by removing all network clients and protocols. Add only MS's client and TCP/IP, see if it behaves, then reapply Novell's. Swap and test as you go, to isolate.

Good luck!
Dave L.

by jgutfreu

Thanks Dave, Nothing's obvious with Windows NT. I've worked with Windows since Windows 286 and each release has been a challenge.

I removed the Netware client and the nw/ipx protocols and restarted the machine. The workstation started successfully this time, but the messenger service hung on starting. I manually shutdown the messenger service and restarted it and it restarted successfully. I then set the messenger service to start manually and restarted the computer. No errors in the event log. I then reinstalled the NWClient, restarted, no errors. I then reinstalled SP6a, restarted, no errors. I then ran a couple of programs, like MS-Word, and our GroupWise E-Mail program, restarted, no errors. I then shutdown, restarted, logged in as another user, no errors.

Looks like it was the NetWare Client at this point. Thanks for your suggestions.

This discussion is closed to new replies.