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World and dog to be IT pros

By waity85 ·
Apologises in advance if this has been asked before, or just that no-one is interested, but this is my first post so here goes...

Why is it that every man and his dog believe that because they have a PC in their house that they have what it takes to be an IT professional?

For example a client is currently setting up a new environment and is constantly asking advice, and then ignoring it.

The latest trick is that because he has a server configured to do X, he can build another server that also does X. Even though he paid someone else to build the server and doesn't seem to have a clue how it actually works.

So on this logic I need to ask:
Does owning a chemistry set mean I can work for a pharmaceutical company?

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Not every client is worth keeping

by JamesRL In reply to World and dog to be IT pr ...

A good business relationship has benefits for both sides.

Unless you enjoy cleaning up other people's mess, then thank him and move on.

Some IT pros will progress from someone with their own home computer to an "IT Professional". I only took one half course in computing 25 years ago in a language no one uses anymore. I learned most through job experience and home experience. No certs.

That doesn't mean your current client will.

James

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I agree...

by waity85 In reply to Not every client is worth ...

unfortunately if salesman and management can make money from us clearing up other peoples mess then guess what we end up doing? :-(

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Lots of Ego polishing going on

by jdclyde In reply to World and dog to be IT pr ...

This client does not want you to tell him how to do something, he wants you to stroke off his ego by agreeing that what he wants to do is correct.

Are you getting paid for this advice? If not, stop giving it.

When someone goes off on a project, the FIRST thing I do is make a list of the PROBLEMS with that project. THEN I make another list of the good that can come from it. I then present both and keep copies, stating which route I would take, and why. When the bad things happen in a project that you advices agaisnt, no one can hold it against you. (just don't insult people by rubbing their noses in it later).

As for duplicating a server. If you have a working example, it is much easier than if you had to do it from scratch. We will have a "expert" do a project if it is something we are new to. But we then use that as our template from then on.

Don't take your clients wish to do things for himself personally. Just don't spend time for FREE on projects your not going to be doing.

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but

by Jaqui In reply to Lots of Ego polishing goi ...

it's so much fun to rub their noses in it later. ]:)

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been there

by jdclyde In reply to but

done that! ;\

Had SEVERAL projects where I was the bump on the log saying "this will happen, this will happen, and this will happen". A year later, I had to go in and fix things because this, this and this ALL happened and the project what a failure. (yes, the people that pushed for it tried so hard to cover the failures, which is the only reason it lasted a year!)

I have learned at work and in my life, to allow people to be wrong. Time will prove me right, EVERYTIME! B-)

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Accessibility doesn't equal expertise

by Leee In reply to World and dog to be IT pr ...

Waity, I don't know why. All I know is, a significant number of PCs out there come bundled with an automatic leap of logic that endows the owner with skills that real pros like you spend years honing. (Same thing with would-be graphic designers, photographers, videographers...)

My favorite is when a client asks you for an estimate, then chokes on it. (This is usually the case in smaller markets, where the price has already been reduced to accommodate these cheapskates, lest we 'experts' get paid at all.) They then say, 'My nephew can do that for $25.' At which point, your response should be, 'Then hire your nephew.'

Trust me, they'll learn when the low bid/nephew screws it up, and will be happy to pay you whatever you ask, and then that $25 will have become the most expensive $25 they've ever spent.

So, bottom line: Stop giving free advice. If you start charging for it, your 'client' will eventually turn to you when it dawns on him that he isn't an expert 'just because.'

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"But my nephew...."

by jdclyde In reply to Accessibility doesn't equ ...

You would not believe how many horrible web sites are out there NOW, or messed up networks NOW because they DID let nephew do it.

They see it works and think it is GREAT! Why? They don't know the difference. They don't KNOW how bad it is until someone holds up the full lenght mirror to them and says, "did you really mean to show up in public dressed like THAT?"

I now get FREE auto car for cleaning up behind someone else. All I EVER pay is parts at COST. They in return get free support, but not on an "on call" basis. They call and I am there in a day or three.

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Yep cleaning up after

by Tony Hopkinson In reply to "But my nephew...."

people with some knowledge and naff all experience is very lucrative.

Apparently there are sound business reasons for paying me to clear up after them instead of hiring me in the first place. I'm just a tech though, I don't understand the high brow business stuff.

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And you know what else Tony?

by jdclyde In reply to Yep cleaning up after

It doesn't ruffle my feathers one bit, because it takes much longer to straighten out a mess than it does to do it right the first time.

The added bonus, the are thankful as they hand that bigger check to you than if you would have done it right for them in the first place. ;\

"Maybe just anybody CAN'T do this?"

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Of course they can

by Tony Hopkinson In reply to And you know what else To ...

we are just glorified clerks and labourers. Two a penny.

Take one correspondance course get a career in IT, saw it on the telly last week.

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