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Wprd2000 & Excel2000 quit at startup

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2 replies

by gheagle

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My original Office 2000 Premium runs fine. When I add any updates (Sr1, Sr1a, Sr2) Word, Excel, PowerPoint all start and quit right away. I have to wipe them out, and reload my Office 2000 again from scratch.
Original purchase now out of Microsoft"warranty".

Has happened 3 times. Any suggestions, or contact thru to the guru's in Redmond without getting ripped? Thanks

2 replies

by dklippert

Make sure that your anti-virus software is turned off when you install the SR packs.
Let me know if this works.

by gheagle

Yes, all anti-virus (Norton 2001) is shut off. Deselected at options tab.

Good thought, though.

Don't have any trouble with any other upgrades or CAD program installs, either.

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