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Wyse terminals lock and lose settings

By ohiois ·
Does anyone have any idea what could be the problem here? We have eight remote sites. Most of them have 5-10 Wyse Terminals that connect through a Citrix ICA connection. Some of them have been in place for two to three years. Over the last few weeks we have seen at least six of them begin to lock up during the user opening IE. We replace them and they work fine. We reconfigure them and they still do not work from that location. We have verified that it is not a Citrix or AD profile issue, since the same users are able to use other terminals. Here is a little extra information.

Remote users connect with a roaming Citrix profile. We have Citrix Metaframe setup to farm users to the least busy of our six servers. The problem occurs regardless of which server they are logged into. Other users on the same server do not report a problem. Up to 16 users can be logged in to each server with no issues in the past. It does not appear to be related to load balancing or the T1 lines since other users at the same sites and servers have no issues.

I was under the impression these Wyse terminals had a life of at least 10 years. Does anyone have any thoughts?

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