Got a call from a user today. XP Laptop would not boot. Kept showing a Registry File Failure. File that was affected was \systemroot\system32\config\software. So, using Microsoft’s help ( http://support.microsoft.com/kb/307545 – got through part one fine), I managed to swap out the affected files and once again, the laptop boots. However, the next part is causing problems.
I am logged in as the Administrator for the computer, as it was set up before the registry error. Now, though, the admin account is giving “not appropriate permission” errors when I try to do most anything. Also, I am getting what I think are corrupted error messages when I open control panel. The window that shows reads “CWBNL0202 – []\CA400RED.DLL”. If I click OK, I can view the CP, but I cannot open most icons, due to the permissions error. (I cannot open user accounts, windows explorer, add/remove programs, etc. )
Thankfully, the data seems to still be on the drive, so we can pull it off and wipe if need be, but I’d love to save myself the trouble of reconfiguring the laptop.
Any help is very appreciated!
