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XP and Com ports

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5 replies

by jlsgirl

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I tried to upgrade from 98 to Xp and everything seemed to go fine. No problem with compatability (according to Microsoft) but when I tried to install a modem there were no com ports. I uninstalled through device manager and when I tried to reinstallI got the com1 and 2 with explination marks and an error code of 43. When I searched Microsoft support couldn't find this code. There was also a message stating "windows has stopped this device because it has reported a problem" I tried to find thismessage also on ms web site and had no luck. Can anyone help with this problem? I really would like to try using this os.

5 replies

by dmiles

Boot computer and when starup screen appears,press the designated key to enter the Bios,check the configuration to make sure that Com Ports are enabled in bios

by jlsgirl

I had already verified that the com port was enabled. I did a clean install on another pc (same board, same memory, same chip, same size hard drive) had no problems. xp recognized my com ports and installed the driver for the modem with no problem. Plan to try again on original system doing clean install instead of upgrade to see if it's something in the upgrade from 98 to xp. Thanks for your input.

by thechas

Many modems, (win-modems in particular) require that you install the drivers before installing the hardware.

Also, make sure that you have the XP version of the driver.

For XP, you only need the comm ports if you are installing an external serial modem.

Chas

by jlsgirl

I did a clean install on another pc (same board, same memory, same chip, same size hard drive) had no problems. xp recognized my com ports and installed the driver for the modem with no problem. Plan to try again on original system doing clean install instead of upgrade to see if it's something in the upgrade from 98 to xp. Thanks for your input.

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