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XP client - logon+ping issues

By michael_stannes ·
I have an XP client PC that will only connect to the network under one (out of 4) user logons. User logons are for an NT domain. PC has a static IP address (this can't be set to DHCP as a particular network application requires a static IP). One user can log on, access resources etc. Other users are given message 'domain is not available or password is incorrect' message

Usually, by the time any other PC has reached a logon prompt, the IP address is visible on the network. All of the users domain accounts have been added as valid users of the machine via Users in Control Panel.

Machine cannot be pinged unless the one working user has logged in! Given that none of the network settings change, why would only one of the users be able to log in? All other users can log in elsewhere with no difficulty.

many thanks

Michael Smart

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by Sue T In reply to XP client - logon+ping is ...

Is it possibly a rights issue? Have you tried setting up the connection while signed on to the XP machine as one of those users and then seeing if you can connect? Have you tried setting up a new user on this computer and giving them administrator rights and seeing if you can connect?

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by michael_stannes In reply to

Both comments had a bearing on solving the problem, many thanks

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by Joseph Moore In reply to XP client - logon+ping is ...

I'm gonna assume there's nothing wrong on the XP box with the various domain user accounts and their local permissions!
This XP machine's domain account is tweaked and should all be cleared out. Here's what I would do. Remove the XP machine from your Domain (right-click My Computer -> Properties -> Computer Name tab -> Change button). I would select Workgroup, typein some name into the box that is NOT the name of your Domain (like DJEJEJDC), click OK and reboot.
Obviously, you should make sure you have a local Administrator account/password that is NOT a domain account on this XP box before you do this!
Next, go to your domain controller (AD or NT4 flat domain), and remove the computer account from the Domain. If you have AD domain controllers (Win2K and/or Win2K3), then open AD Users & Computers, find the computer account for the XP box, and make sure it's gone; manually delete if if its not gone. If you still have NT4 PDC in a flat NT4 domain, then open Server Manager on the PDC, browse to the account for the XP box and delete it.
Then go back to the XP box, log inas the local Administrator, and add it back into the Domain. (basically go to the same spot where you put itin the Workgroup, only select Domain, type in your Domain name, and click OK).
Reboot XP again.
When it's up, log in with the Domain Administrator account, just to make sure everything is cool.
Now try logging in with various domain user accounts.

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by michael_stannes In reply to

Many thanks, as per my comments, your solution + deleting and recreating users and profiles has worked.

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by michael_stannes In reply to XP client - logon+ping is ...

Many thanks for both your suggestions. I've been on the machine today. Renamed machine, rejoined domain etc, but it wasn't until I also deleted the profiles of users that did not connect, and added these users again as users of the machine (and logged in locally to machine as those users, logged out and then logged into the domain) that I had success.
Many thanks

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by michael_stannes In reply to XP client - logon+ping is ...

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