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XP could not load installer for Volume

By mhartmann ·
Hi Folks!

Since yesterday I have a serious problem!

I want to connect my USB-HDD to my XP SP2 Compaq Laptop. But now a message appears "Windows could not load the installer for Volume. Please contact your hardware-vendor"..??

It does ID the new hardware and even shows the ID of the Harddisk. But when it comes to mounting the volume the error pops up. When I ok the message it tries to search for the drivers for "volume" but can't find any ..?! what is up with this.. I know they come with the system ..?!

Any Ideas?

I even restartet all "Volume"* services on my system. Even than the message comes up. I restartet the system, restored my registry from 2 days ago, reset all my security limitations and even started in save mode. Everywhere that message comes up when I hook up my USB-HDD.

I am still able to use my external USB-DVD Writer on it.

Please help! Thank you so much - your help is highly appreciated!

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by BFilmFan In reply to XP could not load install ...

Just a random thought, but that sounds like a BIOS issue.

Perhaps a BIOS update will resolve?

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by mhartmann In reply to

Well, I thought about that also, a few minutes I did a bios upgrade incl. all updates from Compaq for this Laptop.
But, nooope - didn't help. I guess I have to just do a Image restore and install all necessary drivers cause this needs to be working in the next 1,5 h ;-(

But thanks for your quick response ;-)

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by HAL 9000 Moderator In reply to XP could not load install ...

There is one thing that I've found with USB drives if you use a lot of them or a USB Hub quite often one will not be recognized.

But if it was working previously and you are sure that it has not become corrupt you can always run SFC from the RUN box and restore any System Files that have been changed or corrupted. If you use the SFC option you'll loose all of the Patches/Service Packs but they are easily installed.

Col

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