Question

Locked

XP Does not load past wallpaper

By hewitt.andrea ·
I have a machine with Windows XP, I think sp2.
I shut down the machine through the normal shutdown menu, I have no automatic updates and have not downloaded or updated anything recently.
Upon rebooting, I do not get the option to start in safe mode or with last known configuration. I enter my PW. Nothing is loaded past my wallpaper. I can get task manager with ctr+alt+delete. CPU usage is 1 or 2 percent.
Any Ideas how I can get past this? I've rebooted several times, also tried with OS disk to "FIXBOOT" but this did not help.

This conversation is currently closed to new comments.

2 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Answers

Collapse -

A couple of checks

by Jacky Howe In reply to XP Does not load past wal ...

Do you have the same problem when you logon with another account.

To resolve this issue, use one of the following methods. You may have to work backwards if you used msconfig.


Method 1: Make sure that the auto-hide option is not enabled for Taskbar and Start Menu Properties
To determine whether the auto-hide option is not enabled for Taskbar and Start Menu Properties, follow these steps:
1. Press CRTL+ESC.
2. If the Start menu appears, right-click the Start menu, and then click Properties.
3. Click the Taskbar tab, clear the Auto-hide the taskbar check box, and then click OK.


Method 2: Log on as a different user
Log off as the current user, and try to log on to the computer as a different user. If logging on as different user resolves this problem, create a new user account, and try to copy the settings from the old user account to the newly created user account. To do this, follow these steps:
1. Restart the computer. When the Power On Self Test (POST) is complete, press F8.
2. On the Windows Advanced Options Menu, use the ARROW keys to select Safe Mode, and then press ENTER.
3. When you are prompted to select which operating system to start, select Microsoft Windows XP edition where edition is the edition of Windows XP that is installed, and then press ENTER.
4. On the To begin, click your user name screen, click Administrator.
5. Type the administrator password, and then click the arrow button.

Note In some cases, the Administrator password may be set to a blank password. In this case, do not enter a password before you click the arrow button.
6. Click Yes to close the message that states that Windows is running in safe mode.
7. Click Start, right-click My Computer, and then click Manage.
8. In the Computer Management (Local) list, expand Local Users and Groups.
9. Right-click the Users folder, and then click New User.
10. Type the user name and password in the appropriate boxes, and then retype the password in the Confirm password box.

Note If you do not want to assign a password to the user account, do not type a password in the Password or Confirm password boxes.
11. Click to clear the User must change password at next logon check box.
12. Click to select the Password never expires check box if you do not want the password to expire.
13. Click Create, click Close, and then exit the Computer Management snap-in.
14. Restart Windows as usual, and then log on as the new user that you created.
If the issue is resolved, reinstall the programs that you want, and then copy the documents that you want from the My Documents folder of the old user account. To copy the contents of the My Documents folder of the old user account, follow these steps:
1. Log off Windows.
2. Press CTRL+ALT+DELETE two times.

The Log On to Windows dialog box appears.
3. In the User name box, type Administrator. In the Password box, type the administrator password, and then click OK.
4. Right-click Start, and then click Explore.
5. In the Folders tree, expand the old user account under Documents and Settings.
6. Click user name's Documents where user name is the name of the old user account with which you experience this issue.
7. On the Edit menu, click Select All, and then click Copy on the Edit menu.
8. Under Documents and Settings, expand the new user account folder.
9. Click new user's Documents where new user is the name of the new user account that you created.
10. On the Edit menu, click Paste.
11. If you are prompted to replace files or folders, click Yes to All to confirm the replacement.
12. On the File menu, click Close.
13. Log off Windows.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
811151 (http://support.microsoft.com/kb/811151/) How to copy data from a corrupted user profile to a new profile


Method 3: Start your computer in safe mode with networking enabled
Restart your computer, and select the Safe Mode with Networking option. For more information about how to start your computer in safe mode with networking enabled, visit the following Microsoft Web site:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true)
If some application is loading or crashing before Explorer loads, follow these steps:
1. If you have a virus scan utility on your computer, run a full scan of your computer.
2. Run Microsoft Update or Windows Update, and apply all the updates.
3. Restart your computer to see whether the problem goes away.


Method 4: Start your computer in safe mode
Restart your computer, and select the Safe Mode option. For more information about how to start your computer in safe mode, visit the following Microsoft Web site:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true)
If Explorer is starting, check whether any startup applications are causing the problem. You can use Windows Defender or the System Configuration Utility to check the startup programs. For more information about how to download and to install Windows Defender, visit the following Microsoft Web site:
http://www.microsoft.com/athome/security/spyware/software/default.mspx (http://www.microsoft.com/athome/security/spyware/software/default.mspx)
To check the startup programs, follow these steps:
1. Press CTRL+ALT+Delete, and then click Task Manager.
2. Right-click explorer.exe, and then click End Process.
3. If Explorer restarts automatically, Explorer is fine, and you must use Windows Defender or the System Configuration Utility to stop programs from starting at startup.

System Configuration Utility
To use the System Configuration Utility, follow these steps:
1. Click Start, click Run, type msconfig, and then click OK.
2. Click the Startup tab. The Startup tab lists all programs that start during startup.
3. Disable any program on the Startup tab that you think may be causing the problem. To do this, click to clear the check box that is next to the program, and then click OK.

Note Not every file name has a user-friendly name in System Configuration Utility. We recommend that you clear all check boxes for file names that do not have user-friendly names, and see whether the problem is resolved when you restart your computer.
4. Restart your computer.
5. Repeat steps 1 through 4 until you find the bad program that is causing the problem.
6. You can then decide to uninstall the program or to apply the latest update for that program.


Taskbar Repair Tool Plus!


http://www.kellys-korner-xp.com/taskbarplus!.htm

Presst ctrl+alt+del and end explorer.exe and then go to file, start process, and start explorer.exe and then your desktop should show up

Click Start, Run and type regedt32 and press Enter.

Navigate to: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\winlogon\

You will have to set the Shell variable in the right hand pane by right clicking and select Modify. It should = Explorer.exe

<i>Keep us informed as to your progress if you require further assistance.</i>

<i>If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as <b>Helpful</b> so that others may benefit from the outcome.
</i>

Back to Windows Forum
2 total posts (Page 1 of 1)  

Related Discussions

Related Forums