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Xp forces to restart after a minute

By sulzar ·
hi ,
whenever I sratr my xp i always get the meesage " LSA Shell (Export Version) has encountered a problem and needs to close. We are sorry for the inconvenience." soon after I connected to internet than a small boz appear forces my pc to shutdown in a minutes and the system start count down how can I get rid of this problem ?

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by Skidoggeruk In reply to Xp forces to restart afte ...

I know everybody is going to say this, but I think you may have the Sasser virus...

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by Skidoggeruk In reply to

if you can access the web - http://www.microsoft.com/security/incident/sasser.mspx

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by Skidoggeruk In reply to

you could look at this thread to see how to get yourself going again - http://techrepublic.com.com/5208-6239-0.html?forumID=47&threadID=161191&start0

Good Luck

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by sulzar In reply to

Poster rated this answer.

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by Skidoggeruk In reply to Xp forces to restart afte ...

Ok, here is some more stuff for you to check -

http://www.microsoft.com/security/incident/pctdisable.mspx

http://www.microsoft.com/technet/security/bulletin/MS04-011.mspx

http://vil.nai.com/vil/content/v_124974.htm

Have you applied SP2 recently? Done any security updates lately? Run a virus checker?

Good Luck

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by leighoneills In reply to Xp forces to restart afte ...

here is a link to symantec that will explain everything you need to do and have links to the tool you need.

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by G.Brown In reply to Xp forces to restart afte ...

This person seems to have the same problem:

http://www.blackviper.com/AskBV/tech10.htm

The solution seems to be:

1. Firewall - Block inbound (from the internet) and outbound (from your computer) TCP and UDP ports 135, 137, 138, 139, 445 and 593

2. You can stop a computer from automatically rebooting during the 60 second countdown by doing the following: Start -> Run -> type shutdown -a in the popup window -> Select the Ok button to issue the command. P.S. this SHOULD NOT be done to fix the reboot issue, only to ensure that you have the proper amount of time to correct the problems.

3. Make sure you are up to date with all the MS Security updates.

4. Run an up-to-date AntiVirus checker ... to ensure that you have not been infected during this time the machine was left open.

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