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XP freezes after boot.

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by jus me

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Greetings all!
1. When I 1st start up the computer or reboot, XP freezes at the desktop. I have to do ctrl+alt+delete to do a logoff twice from the same box to logoff, then when I log back on, everything works fine.
2. I can only use my ISP once, i.e., if I want to use it after I've exited it, I have to reboot.
3. I cannot access the 'root directory' at the command prompt.
4. Is there a way to read my 'product license key' from the XP CD or the harddrive? My computer manufacturer failed toinclude it w/ my new PC! I am trying to obtain it from them tho.
It seems like the 'OS' needs to be reinstalled, but I can't do that without the license key.
I hope you can help!
Thank You!

6 replies

by still_learning

Most Computer manufacturers nowadays provide a recovery CDRom and have discontinued the practice of providing an OEM version of the Operating System. If you have a recovery CD, it may be faster to recover your system back to its original state. You may also want to try to backup any data that you may have stored on your drive as you will lose this data with either or the mentioned options. Good luck.

by jus me

Well sir, they have only sent me the CD for 'reinstalling' the OS, not a recovery CD. As I said before, I've tried to recover/ reinstall, but it asked for the 'product license key' which I don't have. Alas, back to square 1. Thankx 4 your time tho.

by jus me

while this is indeed a good program & I do use it, it doesn't give me the product key that I need, thank u anyway.

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